Professional Experience

A comprehensive timeline of my technical roles, system engineering challenges, and architectural deployments over the last 15+ years.

Cloud Engineer

Feb 2023 – Present

Enterprise Cloud Platform

"Serve as a deep technical expert for enterprise customers on leading Cloud Platform's core infrastructure services."

k8s-master-01

Control-Plane

worker-01

worker-02

worker-03

> kubectl get nodes --show-labels

node/k8s-master-01Ready, Control-Plane

node/k8s-worker-01...03Ready, Compute

API_LATENCY: 18ms100% HEALTHY

Advanced Customer Engineering

Provide expert troubleshooting and architectural guidance for Kubernetes, Compute, and VPC Networking.
Resolve complex issues related to Cloud Load Balancing, Cloud DNS, and hybrid connectivity.
Advise on security best practices using IAM and Web Application Firewalls (WAF).

DevOps & Infrastructure Automation

Enable customer success by developing scalable solutions and automation scripts using Terraform, Python, and Bash.
Guide customers in troubleshooting and optimizing CI/CD pipelines for high-velocity deployments.

Product Improvement & Knowledge Sharing

Author technical documentation and mentor junior engineers to scale knowledge across the global team.

Systems Architect

Aug 2012 – Jan 2023 (10 yrs 6 mos)

i2c Inc.

"Progressed through multiple roles over a decade, culminating as a Systems Architect. Directed enterprise-scale infrastructure, cloud deployments, and strict financial compliance mechanisms."

Systems Architect (Jan 2022 - Jan 2023) Systems Consultant (Jan 2017 - Dec 2021) Principal Systems Administrator (Jan 2016 - Dec 2016) Senior Systems Administrator (Jan 2013 - Dec 2015) Systems Administrator (Aug 2012 - Dec 2012)

Hybrid Cloud Architecture & Administration

Engineered hybrid cloud setups focusing on Linux (RHEL/CentOS/Solaris) and Virtualization (Xen, VMware vSphere, RedHat KVM, Oracle VM).
Deployed public cloud infrastructure architectures across AWS, Azure, and GCP.
Designed highly available systems, executing seamless upgrades and patches on production appliances.
Configured advanced enterprise storage connections using Dell EMC SAN/NAS (VNX, XtremIO, PowerMax, Unity, DataDomain) and Brocade FC Switches.

Security & Compliance

Implemented strict PCI DSS, SSAE18, and CIS standards across Linux and Solaris nodes.
Enforced rigorous change management controls for deployments in mission-critical OLTP environments.
Designed, executed, and documented exhaustive Disaster Recovery (DR) and Business Continuity (BC) strategies.
Managed security platforms including firewalls, IPS/IDS, SIEM log management, and authentication systems.

CI/CD & Automation

Built automated configuration management workflows utilizing custom Bash scripting, Puppet, and RedHat Satellite.
Orchestrated containerized application deployments with Docker and Kubernetes (K8s).
Maintained and optimized code versioning architectures on SVN and Git, driven by Jenkins and Ansible.

Networking & Monitoring

Tuned OS and TCP/IP parameters to intercept transactions and eliminate network latency.
Deployed application load balancing leveraging F5 LTM solutions and AWS Route53 DNS.
Centralized observability matrices via Nagios, Cacti, CloudWatch, OpenNMS, Dynatrace, and Xymon.

End-User Collaboration

Administered Virtual Desktop Infrastructure (VDI) using Oracle SunRay and X2GO for North American support centers.
Managed Zimbra Collaboration Suite, Internal OpenFire IM, Office365, and Cisco ESA (Email Security Appliance).

System Administrator

Oct 2009 – Aug 2012

University of Engineering & Technology (UET), Lahore

"Led the management and troubleshooting of massive campus-wide wired and wireless local area networks."

Infrastructure & Uptime

Provided exhaustive IT Support (Hardware/Software) for thousands of academic nodes.
Installed, configured, and maintained core infrastructure including DNS, Mail, Web, FTP, Cache, DHCP, and Active Directory servers.
Ensured an uncompromising 100% uptime SLA for all foundational network services.

Research Associate

Jan 2011 – Dec 2011

Al-Khawarizmi Institute of Computer Science (KICS), UET Lahore

"Part-time associate driving the technical framework for Pakistan's national IDN ccTLD internet policies."

Technical Implementation & Policy

Implemented the technical decisions of the IDN ccTLD committee (Ministry of IT, Govt. of Pakistan).
Enforced language table constraints, variant strings, and ZWNJ character rules.
Researched policy issues, collating community feedback to finalize technical regulations.
Developed internationalized email testbeds and pushed progress on the internationalization of WHOIS data for the '.پاکستان' domain.